UX Research Designer

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UX Research Designer

Independent

April 3, 2025

Location: Remote
Salary: $150,000+
Job Type: Contract
Seniority Level: Senior-Level

Job Description

This role would support the buildout of a robust digital standards and governance program across disparate wholesale digital properties, helping align teams strategically while elevating the client experience through a common approach to authentication, permissions, and user experience. This role will be highly focused on digital standards, regulations, and enterprise policies, working with various LOB groups to ensure applicable awareness and adherence. Following is a summary of the essential functions for this role. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. • Policy/Regulatory gaps assessments • Procedure development • Program execution, oversight, and reporting • Process identification and documentation

Requirements & Responsibilities

  • • Business Process Management (BPM)
  • • Requirement and Gap analysis
  • • Procedure development and documentation
  • • Excellent communication skills (written and verbal), with advanced proficiency with MS Office tools (PowerPoint, Word)
  • • Analytical skills; proficiency in leveraging data to measure business & channel performance, discover insights, and drive fact-based decision-making (Excel, Tableau)
  • • Working knowledge of commercial and corporate banking