Remote Customer Support Specialist

We are looking for a reliable Remote Customer Support Specialist to join our team. You will assist customers via chat and email, answer questions, resolve basic issues, and ensure a smooth, professional experience.

Responsibilities:

* Respond to customer questions through chat and email

* Provide helpful and professional customer support

* Resolve basic customer issues and escalate complex matters when needed

* Keep accurate records of customer interactions

* Follow company procedures and communicate clearly with team members

Requirements:

* Good written and verbal English

* Strong communication and organization skills

* Reliable internet connection

* Basic computer skills

* Previous customer service experience is helpful but not required

Benefits:

* Fully remote

* Flexible working schedule

* Part-time hours

* Training and onboarding provided

* Opportunity for continued work based on performance