Requirements & Responsibilities

• Liveops Duties • Handle customer calls, chats, and inquiries professionally. • Provide accurate information and resolve customer issues. • Follow company policies, procedures, and client requirements. • Document customer interactions and update records. • Maintain professional communication and customer satisfaction. • Meet assigned performance, quality, and attendance standards. • Protect customer information and maintain confidentiality. • Escalate complex issues to the appropriate department when necessary. Requirements • Good verbal and written communication skills. • Reliable internet connection and a suitable computer. • Quiet, professional workspace for calls. • Basic computer and typing skills. • Ability to work independently and manage time effectively. • Professional and customer-focused attitude. • Ability to follow instructions and company procedures. • Previous customer service or call-center experience may be an advantage.