Customer Support & Success Specialist – Australia

AI Matched Verified Fresh Posting

Customer Support & Success Specialist – Australia

HiredAi

February 1, 2026

Location: Remote
Salary: $90,000 - $100,000
Job Type: Full-Time
Seniority Level: Entry-Level

Job Description

We are building an Australia-wide Customer Support and Success Talent Pool to support SaaS, e-commerce, and digital service companies that serve customers around the world.

This pool gives candidates access to multiple customer-facing roles, including onboarding, technical support, and account management.

You may work on:

  • Helping customers use software platforms
  • Managing support tickets and live chat
  • Onboarding new users
  • Improving customer satisfaction and retention
This is a Talent Pool position. Candidates are matched to multiple Australian employers through one simple application.


Requirements & Responsibilities

  • Customer support, helpdesk, or client success experience
  • Strong communication skills
  • Ability to work remotely or in Australia
  • Customer-focused mindset