Customer Service & Data Entry Specialist

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Customer Service & Data Entry Specialist

ALLINA HEALTH

April 21, 2026

Location: Remote
Salary: $140,000 - $160,000
Job Type: Part-Time
Seniority Level: Entry-Level

Job Description

Job Summary:

We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service & Data Entry Specialist. In this role, you will be responsible for providing exceptional support to customers while accurately managing and maintaining company data. The ideal candidate is organized, efficient, and capable of handling multiple tasks in a fast-paced environment.


Key Responsibilities:


  1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner
  2. Resolve customer issues and provide accurate information about products and services
  3. Enter, update, and maintain data in company systems with a high level of accuracy
  4. Review data for errors or inconsistencies and make necessary corrections
  5. Maintain customer records and ensure confidentiality of sensitive information
  6. Collaborate with team members and other departments to improve customer experience
  7. Prepare reports and documentation as required



Qualifications & Requirements:


  1. High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
  2. Previous experience in customer service and/or data entry is an advantage
  3. Strong communication and interpersonal skills
  4. Excellent typing speed and attention to detail
  5. Proficiency in Microsoft Office (Word, Excel, Outlook)
  6. Ability to multitask and prioritize workload effectively
  7. Strong problem-solving skills and a positive attitude



Work Environment:


  1. Remote or in-office position (depending on company needs)
  2. Flexible schedule may be available



Compensation & Benefits:


  1. Competitive salary
  2. Opportunities for growth and advancement
  3. Training and development programs
  4. Health and wellness benefits (if applicable)



Requirements & Responsibilities

  • Requirements: • High school diploma or equivalent; additional education is a plus • Proven experience in customer service, administrative support, or data entry preferred • Strong written and verbal communication skills • Proficient in Microsoft Office Suite (Word, Excel, Outlook) or similar tools • Excellent typing speed with high accuracy and attention to detail • Ability to handle confidential information with integrity • Strong organizational and time-management skills • Ability to multitask and work efficiently in a fast-paced environment • Reliable internet connection (for remote positions) • Positive attitude and strong problem-solving abilities Duties & Responsibilities: • Respond promptly to customer inquiries via phone, email, or chat • Provide accurate information and resolve customer concerns professionally • Input, update, and maintain data in company databases and systems • Review and verify data for accuracy and completeness • Maintain and update customer records while ensuring data confidentiality • Escalate complex issues to appropriate departments when necessary • Assist with administrative tasks and documentation as needed • Generate reports and maintain organized records • Collaborate with team members to improve customer satisfaction and workflow efficiency